Pure Chat-Pros and Cons

General Information

Pure Chat helps small and mid-sized organizations engage their website visitors with live chat software. It keeps a log of each chat session and show you what page users are visiting. The high Speed and option to enables individual discussions together with your clients are best in industry.

PureChat provides beautiful graphics, excellent live chat solution, can track the satisfaction of your client and we can integrate it with WHMCS. Its mobile application is also very good and provide instant responses and reach many potential customers

Newer Innovations in the PureChat

You are able to assign the chat to someone else in the middle of chatting. Get chat location around the global. We can easily add to our WordPress site and can customize any part of the chat box. PureChat eye-catching animations and custom images available, powerful analytics, multiple chat management and proactive chat activators ae some of best innovative features.

Why we use PureChat?

Pure Chat has clean and well organized UI on the front-end. In addition, the settings menu allows you customize many elements of the chat and even shows you in real-time what the changes will look like on either Desktop or Mobile.

PureChat has integration options with a single click, easy integration into Hubspot, Location, date, Transcript retrieval, Ability to view site traffic with historic comparison is also nice.

Industry Positive Comments

Some of few positive feedback include that Pure Chat is simple to use and handle, control panel that is quite simple, it is 100% free chat. The free version has just enough features can set up and canned responses so you’re always ready.

Needs Improvement

Some of the customers expect improvement so that waiting time is reduce, embedded report could have more statistics. There is no windows desktop application and without Internet we can not access

Similar Products in the Industry

Some of the similar search products in the industry are LiveChat, LiveAgent, Freshdesk, Zendesk Chat, LiveZilla, Salesforce Service Cloud, Oracle Service Cloud Zoho Desk Genesys PureConnect, Intercom and LiveHelpNow.

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