Zoho-Pros and Cons
General Information Zoho is a cloud-based CRM platform that enable the companies to deliver a
Zendesk-Pros and Cons
General Information Zendesk is a powerful and flexible customer self-service software, which can scale itself
What Fix-Pros and Cons
General Information Whatfix is a powerful and feature rich customer self-service software, which has beautiful
Walk me-Pros and Cons
General Information Walkme is a cloud-based CRM platform that enable the companies to deliver a
Sales Force-Pros and Cons
General Information Salesforce is a award winning CRM software that has separate system for Analytics,
Oracle-Pros and Cons
General Information Oracle service cloud is a cloud-based CRM platform that enable the companies to
Live Agent-Pros and Cons
General Information LiveAgent is a powerful and flexible customer self-service software, which can scale itself
Jira-Pros and Cons
General Information Jira is a powerful and flexible customer self-service software, which can scale itself
Help Shift-Pros and Cons
General Information Helpshift is a feature rich customer self-service software, which has beautiful design and
Fresh Desk
General Information Freshdesk is a cloud-based CRM platform that enable the companies to deliver a
Online CRM Software Story Backlog
As a system user for Online CRM , I should be able to digitally manage
Operations – Marketing & Sales Process Assessment
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Operations – Business External Relationship Process Assessment
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Operations – Customer Service & Amend Process Assessment
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