Call Center Software Story Backlog

As a system user for Administrative, I should be able to digitally manage Call Recording. As a system user for Administrative, I should be able to digitally manage Cloud APIs. As a system user for Administrative, I should be able to digitally manage Data Import. As a system user for Administrative, I should be able to digitally manage Historical Reporting. As a system user for Administrative, I should be able to digitally manage Real-Time Reporting. As a system user for Agent Call Handling, I should be able to digitally manage Call Control. As a system user for Agent Call Handling, I should be able to digitally manage Click to Call. As a system user for Agent Call Handling, I should be able to digitally manage Softphone. As a system user for Agent Productivity, I should be able to digitally manage Click-to-Call. As a system user for Agent Productivity, I should be able to digitally manage Screen Pops. As a system user for Auto Dialer, I should be able to digitally manage Call Disposition. As a system user for Auto Dialer, I should be able to digitally manage Call Recording. As a system user for Auto Dialer, I should be able to digitally manage Call Scheduling. As a system user for Auto Dialer, I…

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