General Information Zoho is a cloud-based CRM platform that enable the companies to deliver a good customer support. It prioritizes and manage the requests from the customers to provide them better experience.Freshdesk automates the workflow and provide self-service to the customer without any representative. It also build and publish a support knowledge base to solve …
General Information Zendesk is a powerful and flexible customer self-service software, which can scale itself as per the business requirement. It supports customers in over 30 languages. Its robust support and flexibility support constant changes and constant development.Zendesk have multi-channel support: email, web, phone, chat, social media, and one dynamic and user-friendly platform for user …
General Information Whatfix is a powerful and feature rich customer self-service software, which has beautiful design and various active tool for engaging the customers.Whatfix creates guides in multiple formats like articles, videos, slideshow, charts, etc. It creates the guide in just few clicks and without any coding.whatfix have multi-lingual and one dynamic and user-friendly platform …
General Information Walkme is a cloud-based CRM platform that enable the companies to deliver a good customer support. It is a very user friendly platform.Walk-thrus make all confusion clear through step by step instruction.Launchers helps users get unstuck at any confusing point.Freshdesk automates the workflow and provide self-service to the customer without any representative. It …
General Information Salesforce is a award winning CRM software that has separate system for Analytics, Marketing, Service, and Community Cloud. It tracks all customer information to follow more leads.It has a mobile app for Android and iOS devices, which provide more mobility to the user.To provide more flexibility, it integrates with other business solutions such …
General Information Oracle service cloud is a cloud-based CRM platform that enable the companies to deliver a good customer support. It is a flexible and scalable platform which can be adjusted according to customers need.Its web customer service is very interactive way of engaging with the clients, by its self-learning technology it increases its knowledge …
General Information LiveAgent is a powerful and flexible customer self-service software, which can scale itself as per the business requirement. It supports customers in over 39 languages. Its robust support and flexibility support constant changes and constant development.It uses ticketing feature to resolve the queries. Automated ticket distribution system distributes the tickets to the relevant …
General Information Jira is a powerful and flexible customer self-service software, which can scale itself as per the business requirement. It provides end-to-end services to their customers.Support, operation, and development team experience seamless collaboration with Jira services.Jira have multi-channel support: email, web, phone, chat, social media, and one dynamic and user-friendly platform for user interactions. …
General Information Helpshift is a feature rich customer self-service software, which has beautiful design and various active tool for engaging the customers.It has customizable chat bots to interact with clients on routine problems. It has a large knowledge base to resolve customer’s query.It has in-app and web messaging feature and support multiple language. It automates …
General Information Freshdesk is a cloud-based CRM platform that enable the companies to deliver a good customer support. It converts requests via email, chat, web, phone, etc into tickets.Freshdesk automates the workflow and provide self-service to the customer without any representative. It also have AI-powered support chatbot which gives solution to routine problems.It also have …
As a system user for Accounting, I should be able to digitally manage Accounts Receivable. As a system user for Accounting, I should be able to digitally manage Bank Reconciliation. As a system user for Accounting, I should be able to digitally manage Billing & Invoicing. As a system user for Accounting, I should be …
As a system user for Digital Signature, I should be able to digitally manage Audit Trail. As a system user for Digital Signature, I should be able to digitally manage Authentication. As a system user for Digital Signature, I should be able to digitally manage Auto Reminders. As a system user for Digital Signature, I …
As a system user for Accreditation Management, I should be able to digitally manage Collaboration. As a system user for Accreditation Management, I should be able to digitally manage Compliance Management. As a system user for Accreditation Management, I should be able to digitally manage Document Management. As a system user for Accreditation Management, I …
As a system user for Online CRM , I should be able to digitally manage 1000+ Integrations. As a system user for Online CRM , I should be able to digitally manage 2 – way Email Sync. As a system user for Online CRM , I should be able to digitally manage 24/7 Support. As …
As a system user for Account Based Marketing, I should be able to digitally manage Analytics. As a system user for Account Based Marketing, I should be able to digitally manage Campaign Personalization. As a system user for Account Based Marketing, I should be able to digitally manage Customer Segmentation. As a system user for …
As a system user for Accounts Receivable, I should be able to digitally manage ACH Payment Processing. As a system user for Accounts Receivable, I should be able to digitally manage Aging Tracking. As a system user for Accounts Receivable, I should be able to digitally manage Billing & Invoicing. As a system user for …
As a system user for Advertising Agency, I should be able to digitally manage Campaign Management. As a system user for Advertising Agency, I should be able to digitally manage Collaboration. As a system user for Advertising Agency, I should be able to digitally manage Document Management. As a system user for Advertising Agency, I …
As a system user for AB Testing, I should be able to digitally manage Audience Targeting. As a system user for AB Testing, I should be able to digitally manage Campaign Segmentation. As a system user for AB Testing, I should be able to digitally manage Funnel Analysis. As a system user for AB Testing, …
