DocuSign-Pros and Cons


General features
DocuSign Basic is the core e-signature solution that helps organizations quickly and easily sign a full range of documents and forms online, complete contracts, approvals, and other agreements in minutes rather than days.
DocuSign have extensive file type support. You can upload documents in formats such as Microsoft Word, PDF, or other common formats. You can upload documents from your computer or popular file-sharing sites like Box, Dropbox, Google Drive, and OneDrive.
DocuSign allows you to specify and order any number of signers. You can assign recipients different roles and access beyond signing permissions. It also helps your employees comply with company policies, manage how signers sign or adopt signatures, set policies on document custody and retention, specify user authentication, and much more.
DocuSign eSignature eliminates manual tasks and increases convenience for your customers and employees. It reduces hard costs and improve employee productivity. DocuSign meets some of the most stringent US, EU, and global security standards, and uses the strongest data encryption technologies available.
The DocuSign electronic signature app provides consumers and professionals with a simple way to electronically sign and return documents from almost anywhere in the world, using practically any device. DocuSign allows you to track current state of the envelope transaction that it is draft, sent, delivered or waiting for others.
DocuSign ensure compliance with tamper-sealed documents, audit trail, certification of completion, electronic record and signature disclosure, watermarks etc.
Newer Innovations
DocuSign allows recipients to collaborate on text, radio button, drop-down, and checkbox fields. Collaborative fields are used when signers might need to negotiate on changes to your document. For example, recipients can make changes to a DocuSign document. Recipients can use the markup tool to “White out”, or cover up, document text to show deletions, cover up text and add new text over the old text, add new text in a blank region of the document.
DocuSign Retrieve, a Windows-based tool retrieves envelopes, documents, and data from DocuSign for use in external systems. Responsive signing of DocuSign improves the display of documents based on the signer’s device type. It automatically converts documents to HTML and allows signer to preview the conversion across device types before sending.
DocuSign Connect provides notification service. It uses webhooks to notify your application when an event occurs that your application wants to know about.
It’s Multiple levels of authentication prove signer’s identity before they are given access to documents. Authentication levels include email-Based authentication, access code authentication, SMS authentication, federated Identity Authentication and more.

Why use it?
DocuSign offers fast document routing and tagging to ensures that individuals are able to receive and sign documents anywhere on their internet-enabled device. This allows users to return documents signed, initialed, and complete every time.
DocuSign Offers the highest level of security to keep your data safe. It can send and sign documents from one or multiple people. Documents with completed signatures are automatically tagged. It supports various file format.
Industry’s Positive Comments
Customers love that how easy it is to import a document, setup spots where you need signatures, and then loop in all parties so that the doc goes to each person in a specific order. Also, you can easily see where a doc gets “stuck” with one signer and follow up with reminders.
Customers like that they can create documents digitally and not have to run through the extra steps of scanning, printing, signing, emailing, faxing and other actions. It is super easy to use and to be able to keep track of sent documents that are still pending.
Customers finds DocuSign as an alternative to the paper documents. You can remotely sign a paperless document. One document can be sing by 2 or more people. DocuSign is simplifying a process that used to be very tedious as it was the use of fax, in addition they can be signed massively, thus simplifying the office work.
Needs Improvement
Customers feel restricted with user interface area, its graphic and visual capacity is limited, it does not have editable file viewers, more dynamic customization options and the ability to view files and folders.
Customers feel that there is some gray area under certain conditions. The fact that they use a copy of a signature as opposed to their hand actually signing with a pen might not deemed as a genuine signature to some organizations. Also, once you already send/create a document it is hard to edit if needed.
Similar Products in Industry
Similar e-signature solution available in market are Wondershare SignX, Adobe Sign, HelloSign, RightSignature, SignNow, PandaDoc, SignEasy, OneSpan Sign, RightSignature etc.

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