HelloSign-Pros and Cons

General features
HelloSign is an e-signing solution to send, receive and manage legally binding signatures for your business of any size. It allows admins to view all team documents and configure their team settings. It allows you to request signatures from up to 20 different people in any order or simultaneously. When the document is fully executed, everyone recipient gets a copy delivered to their inbox.
HelloSign protects your documents with SSL encryption and secure server infrastructure hosted at a state-of-the-art Tier III, SSAE-16 and ISO 27001 certified data center. It also links with the services you already use to power your business using third party integrations like Dropbox, Box, Evernote and One Drive
To ensure audit trail, each document has a complete log of each parties like name, email address, IP address and a record of the day and time of all activity that occurred. HelloSign lets you create a template on your iPad or tablet. Then, your clients can sign the form with you in person, right on your iPad or tablet using their finger.
HelloSign send you notification when major events such as a document being reviewed or signed happens. Two-Factor authentication (2FA) gives you an extra layer of security when logging into HelloSign. If sender enables Two-Factor authentication, they will be asked to enter a unique code sent to their mobile phones before logging into HelloSign.
HelloSign allows you to create and save documents once with signature, merge, and text fields for repeated use. HelloSign supports 17 popular file formats, including Microsoft Word, Powerpoint, PDF, Excel, and more.
Newer Innovations
One size document aren’t fits for all. With variable signers, a sender would have to have different versions of their templates for the different number of signers. Before variable signers, a template can automatically adjust to the number of signers. This take place directly in the HelloSign signature request without having to create new templates.
HelloSign provides a signer reassignment feature that allows recipients to delegate signing to someone else. The original signer can enter a name and email and then “reassign” a signature request. In other words, the original signer can transfer signing request to someone else.
HelloSign’s Decline to Sign feature, allow signer to reject the signature request to end the signing process. The sender knows why the document was declined because the signer is asked to provide a mandatory reason.
Why use it?
HelloSign is really easy to implement, easy to use for both sender and signer. Also, complex admin operations become easy with clean interfaces, intuitive processes, and simple layouts. HelloSign support customers every step of the way — From login issues to best practices, from API advice to technical how-to’s.
Industry’s Positive Comments
Customers comment that Hellosign is extremely easy to use for both the sender and the signer. Hellosign saves all the completed documents so when you need to find a signed agreement, you can easily get it. Also, it allows you to send reminders to signers.
Customers likes that with Hellosign you can get notification when someone sees or signs your document. Also, signing from your phone makes it super convenient to get things handled quickly.
Needs Improvement
Customers says that recurring cost of signing up for HelloSign can be costly. So the small businesses that needs less number of documents be signed digitally, will get low return on an investment.
Customers dislike that, when they modify the document using HelloSign, the entire document goes blank. It should allow to edit document without deleting all of your data. Also, customers say that Although HelloSign documents are generally considered legally binding, there may be parties that refuse to use it.
Similar Products in Industry
Other E-signature solutions available in market are Concord, KeepSolid Sign, GetAccept, Sign and Return, Signer Pro, SignRequest, Adobe Sign, SignEasy, DocuSign, PandaDoc etc.