Pendo -Pros and Cons

General Information
Pendo has a efficient teams to answer any questions, easily set up in-app messages, straightforward to begin and learn. Pendo enables us to monitor consumer visits and select items. It can quickly and easily incorporate UX enhancements and has great guides online.

Newer Innovations in the Pendo

Using this tool I can build my own custom groups within Pendo. Dealing with the Resource center has been easy. Pendo has ease of implementation, in-app guides & Net Promoter Score tracking, segmentation capabilities. Pendo is able to display the number of visitors to my pages
And very specific weekly graphs.

Why we use Pendo?

. Pendo allows you to display onboarding, up-selling, etc. We can track NPS for different segments of users. Pendo rapidly check many hypotheses and interpret user data and there is ease of the integration of Pendo with our code.

Industry Positive Comments

Many positive feedback received about Pendo are that it needed little to no training, great team behind it, implement UX improvements quickly and easily. Pendo offers real, value + quantitative feedback. allows Analytics simple + enjoyable.

Needs Improvement

Some of the customers expect improvement in feature like instructions and codes often conflict with the code of company, processes that are difficult to understand, various features are not well clarified. Pendo not a useful tool for single-view/page applications and analytics are very limited.

Similar Products in the Industry

Some of the similar search products in the industry are Adobe Analytics , Google Analytics 360, Quantum Metric, Siteimprove, Acoustic Analytics, Google Tag Manager, Parse.ly, Heap and Amplitude