Quantum Metric – Pros and Cons

General Information

Quantum Metric is easy to navigate analytics tool which can help perform session look ups; it has pre-included tutorials to guide business users. Quantum Metric used along with all types of digital organizations; helpful for reviewing customer’s actions and check live customer sessions. Quantum Metric offers an out of the box opportunity analysis and range click options.

Newer Innovations in the Quantum Metric

Quantum Metric has many innovative features like pre-built surfacing problems, which help to identify the issues easily and intuitively, thereby presenting information logically. It helps you identify customer’s issues quickly. Quantum Metric helps users to find and analyze the customer session. It has separate APM tools to determine technical issues. Quantum Metric provides easy to find API responses and has nice dashboards to monitor metrics.

Why we use Quantum Metric?

Quantum Metric provides great features to protect every client private information, easy to share session functionality, helps identify hidden issues and struggles which might be bothering the customers. Quantum Metric helps us analyze crashes better.

Industry Positive Comments

Quantum Metric has some good feedback like it protects user’s privacy; its search builder is very intuitive; the tool offers video playback capabilities for all platforms. They have helped users to build analytics from scratch while working logically uploading data.

Needs Improvement

Some of the customers believe that Quantum Matrix is slow at times, They believe its integration with other tools is not fully baked and most of the demos are kind of snappy. Users also believe that Quantum Metric needs to improve the documentation.

Similar Products in the Industry

Some of the similar search products in the industry are Adobe Analytics , Google Analytics 360, StatCounter, Siteimprove, Acoustic Analytics, Pendo , Google Tag Manager, Parse.ly, Heap and Amplitude.